RETURNS-WITHDRAWLS
Our company is obliged and labours within the framework of its commercial activity, which is to procure Greek food products from Greek certified producers, and after promoting them through our website, to resell them to individuals and traders in Greece and abroad, to show great care and diligence for quality and safe products.
When receiving their order by the courier, and in order to avoid possible inconvenience, our customers should make sure that the packaging of the delivered products remains intact, that there are no incorrect shipments of products, and there are no other obvious imperfections, such as broken products.
For the products sold through our e-shop website, our company provides returns in the following cases:
1) In case the wrong product is sent to our customer and our company or our suppliers are to blame, our customer will have the right to return the product within (14) fourteen days of receipt.
Also, the product must be in excellent condition, the packaging of the product must be intact, the product must be unused, and its contents must be unspoiled. In this case the return costs will be charged to our company.
2) According to the Law on Consumer Protection, the customer will have the right to withdraw without providing a justification and to return the product within (14) fourteen days of receipt.
Also, the product must be in excellent condition, the packaging of the product must be intact, the product must be unused, and its contents must be unspoiled. In this case the return costs will be charged to our customer, as will any other costs arising from an inspection of the returned product.